How Can We Help?
Owned and operated by JLC eComm Enterprises LLC, we're happy to answer questions about your space, your order, or the right product for your setup.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. (excludes AK/HI). Larger items such as golf simulators and pool tables may have specific shipping timelines noted on their product pages.
How do I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can use that tracking number to follow your shipment directly through the carrier's website. If you have questions about your order status, send us an email and we will look into it for you.
What is your return policy?
We offer 30-day returns on eligible items. If something is not the right fit for your space, refer to our Return Policy page for complete details on how to initiate a return. Please note that certain large or custom items may have specific return conditions listed on their product pages.
Can I exchange an item for a different model?
Contact us by email or phone with your order number and the item you would like instead, and we will walk you through the process. Full exchange details are outlined in our Return Policy.
How do I choose the right golf simulator or pool table for my space?
Room dimensions and ceiling height are the two most important factors. Each product page includes recommended space requirements so you can confirm fit before ordering. If you are still unsure, send us your room measurements and we will help you narrow down the best options.
Do your security cameras work with existing home networks?
Most of our security cameras connect via standard Wi-Fi or Ethernet and are compatible with common home network setups. Specific connectivity details, resolution specs, and storage options are listed on each product page. Feel free to contact us if you need help comparing models.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Questions about golf simulators or pool tables answered within one business day.
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Your personal and payment information is protected with industry-standard encryption at every step.
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI)
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
Not the right fit for your space?
